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Reale hogar
Reale Expatriates Householders gives you peace of mind during your stay in Spain by providing flexible, comprehensive cover and an exclusive personalised service. You can take out this insurance whatever the length of your stay in Spain.

1.DEPENDABLE INSURANCE: WE SHALL REFUND YOUR PREMIUM IF WE MISS THE STIPULATED REPAIR DEADLINE.

In the event of an emergency (water leakage, forced lock, etc), one of our qualified technicians will call on your home immediately.

24 HOURS A DAY, 365 DAYS A YEAR

IT IS NOT ONLY EMERGENCIES THAT ARE IMPORTANT. WE PROMISE TO:
1. In the event of a claim a qualified technician will call on your premises within 24 hours to assess the damage.
2. And repair work will start within 72 hours or less.

IF WE MISS EITHER OF THESE DEADLINES, YOU GET YOUR MONEY BACK.

2. QUALITY SERVICE

We provide a 24 hours, 365 days a year assistance. Just by picking up the phone you can get any problem in your home solved immediately, thanks to our exclusive personalised English-speaking service.

We provide you with telephone legal advice and legal representation in noncriminal offence proceedings in connection with your home, whether you are an owner or tenant.

We provide qualified professionals to deal with plumbing, gardening etc, with no callout fees applied.

Medical and Death Helpline which includes repatriation to home country (EEC).

3. YOUR HOME REALE-LY INSURED UNDER OUR WIDE RANGE OF COVER

Basic cover including theft, fire, damage to property, water damage, aesthetic damage, plastic furniture breakage, ceramic hob breakage, forced theft away from your home. A wide range of liability cover for any damage you may cause to a third parties.

Optional cover such as "Economic benefit in the event of household homemaker being temporarily incapacitated through hospitalisation, convalescence, burns and injuries" Optional all-risk cover for 100% of the dwelling premises and contents, even for belongings outside the dwelling.

Remote IT support for any incident you may encounter with your computer.

If your main temporary home is a luxury residence, you can select our VIP and deluxe modes carrying extended cover to suit your needs.


One home, one insurance.

We know that each home is unique, so we have created new lines of insurance:

  • VIP and deluxe: Special-purpose covers aimed at high-end homes
  • Holiday homes: Aimed at second homes, holiday homes and weekend homes
  • Rented: .Special-purpose policy for landlords of dwellings rented to third parties.
  • Unoccupied:. Aimed at homes occupied sporadically, for lesser periods than holidays and weekends.
  • Homes in low-density population areas:.Special insurance rates.
- Covers Main Temporary Dwelling -

Fire, explosion and strike of lighting.
incluida

Electrical damage.
incluida

Vandalism or malicious acts.
incluida

Riotous actions.
incluida

Impact.
incluida

Smoke.
No incluida

Rain, wind, hail and snow.
No incluida

Flood, costs of mud and sludge removal.
No incluida

Breakages.
No incluida

Water damage, location and repair.
No incluida

Theft, theft-related damage, robbery.


Holiday travel.


Refrigerated items.


Uninhabitability of the Dwelling.


Aesthetic damage.


Costs (fire service, salvage, etc).


Civil Liability Insurance.


Bonds, defence and claims for damages.


Legal protection.


IT Equipment Support.


"Servihogar" (Home Service)

- Optional covers Main Temporary Dwelling -

Rain, wind, hail and snow extension.
OPC.

Tree and garden replanting.
OPC.

Accident all-risk (€6000 first loss insurance).
OPC.

Accident all-risk (100% premises and contents)
OPC.
  Accident all-risk (outside dwelling)
OPC.
  

IT equipment breakage/fault.
OPC.

Vehicles in a garage.
OPC.

Pets.
OPC.

Complete Ruin of Property.
OPC.

Civil Liability for Dangerous Dogs.
OPC.

Personal Accidents.
OPC.

Help due to illness of main home provider.
OPC.

Legal defence of landlord (only for rented property insurance).
OPC.

 

    What to do in the event of a loss at home?
    • Please call us on the Reale Householders' helpline 902 56 54 77. An English-speaking member of staff will respond to your query.

    What does Reale Householders' quality commitment consist of?
    • At Reale we promise to comply with the following response deadlines. 
    • Within 24 hours a technician will contact you to arrange a visit to analyse the claim unless the causes are attributable to the insured.
    • Within 48 hours you will be notified of the planned schedule of assistance. Thereafter, each technician will  inform you of the dates to visit your property.
    • Within 72 hours the repairers will begin to work except when it is necessary to replace materials for which, due to the characteristics of their manufacture or delivery, a different deadline must be set. The repairers shall inform the insured of the said situation in writing, and the 72-hour period for the start of the repair shall commence when the repairman receives the materials.

      If we don´t meet these deadlines we will refund your premium.
        

    What are the advantages of the rented home insurance policy?
    • The covers under this policy are specially designed for landlords. You get complete peace of mind, because we have added new covers protecting you from non-payment of rent, damage caused by tenants and legal protection. All you need to do is call 902 160 706 (English-speaking).


    What is serviHogar?
    • ServiHogar is our service to customers whereby we provide you with a wide range of qualified technicians to provide plumbing, gardening services, with no callout fees applied. Just call 902 56 54 77.
     

    I'm having trouble with my computer. What can I do?
    • If you have signed up for our IT support cover, we provide you with a remote IT support service to troubleshoot any problems you may have as a computer user and recover any data loss. Just call
     

     For further details: